Thursday, October 23, 2014

Front Office Assistant Job in Nairobi

Position: Front Office Assistant
 
Salary: KShs 15K - 20K
 
Location: Nairobi
 
We are well known events company in Kenya whose main is to deliver great service to our customers / clients. We are seeking qualified applicants to join our professional Events team. 

The successful candidate should have strong ethic, good communication skills and ensuring our high standards level are met.

Duties
  • Deal with all enquiries in a professional and courteous manner, in person, on the telephone or via e-mail or on site.
  • Communicate effectively with guests, clients, government’ officials and other important individuals to ensure satisfaction in service and products.
  • Ensuring a speedy resolution to any customer complains in liaison with the Booking Manager or Management.
  • Be capable of receiving, handling and executing bookings.
  • Prepare quotation as per set standard and cost and submit for approval on time to Office Manager.
  • Prepare daily, weekly and monthly reports of events managed and submit to Office Manager timely.
  • Work hand in hand with Events Manager to coordinate the logistics of events and timely delivery and collection in events.
  • Eager to learn and take instructions from supervisors.
  • Come up with suggestions on improvements to the already exciting processes.
Qualifications and Requirement
  • A minimum of 2 years’ experience in events industry, hotel management, banqueting and front office.
  • A diploma in front office or hotel management from Kenya Utalii
  • Knowledge in F&B, events management will be an added advantage
  • Computer literate
  • Presentable and smart
  • Able to multitask and attention to details
  • Able to work for long hours with minimum supervision
Interested and qualified candidates to send in their detailed resume to hresource099@gmail.com by 31st October, 2014.

Only shortlisted candidates will be contacted.